In a first of a kind initiative in India, the Jamshedpur Utilities and Services Company (JUSCO) was carved out of Tata Steel from its Town Services Division in 2004. In JUSCO, the steel major reposed nine decades of experience and expertise. The mandate for JUSCO was to convert an obligatory service into a customer focused sustainable corporate entity. Jamshedpur Utilities & Services Company is today India’s only comprehensive urban infrastructure service provider. A Tata Enterprise, its services focus on the Tata Group Purpose “to improve the quality of life of the communities we serve”. The Group purpose is reflected in JUSCO’s Mission of providing “quality services for life”. Its services include water, power, infrastructure, public health and horticulture services. JUSCO works alongside civic bodies, large and small industries, local government bodies, communities and individuals to deliver value through sustainable solutions. The Company believes that a clear sense of the Tata Values and Mission allows it to achieve immense clarity on its role for the future. JUSCO intends to rise to the challenge of meeting India's need for infrastructure development in a sustainable manner by anticipating and addressing the country's growth needs such that the ability of future generations to meet their own needs is not compromised. BACKGROUND JUSCO, a Tata Enterprise, that provides and maintains basic civic amenities in the city of Jamshedpur, felt the need to conduct a survey among the residents of Jamshedpur to assess the satisfaction levels with regards to the various ‘Quality of Life’ parameters |
VISION |
JUSCO will be the preferred provider of civic and allied services and a national leader in water and sanitation business. Guided by the Tata Values, we will continuously strive to delight our customers through a team of happy and empowered employees. |
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Businessss
:: WATER & WASTE WATER SERVICES |
Jamshedpur Utilities & Services Company provides comprehensive services in the supply of water to both industrial and domestic customers. Our range of services cover operations & maintenance of the entire water cycle from intake to treatment, conveyance and distribution. We integrate this service with capabilities such as asset management activities, GIS, billing, collection and Non Revenue Water reduction programmes. The Company was formed in 2004 and we have since ventured beyond Jamshedpur to create new facilities in water across the country apart from modernising and maintaining existing ones. Services offered
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:: POWER DISTRIBUTION POWER DISTRIBUTION |
Power is the most critical infrastructure required in India. By 2011-12, India needs to add 150,000 MW to its existing capacity. With the introduction of various Power Sector Reform more emphasis has been laid on quantify the energy losses. AT&C losses is a significant factor in improving performance standards. JUSCO uses its experience and expertise to ensure that the over all level of AT&C losses in Jamshedpur distribution system remains at about 8% against about 24% of other distributors. We are also using the capabilities of our team to continuously work towards achieving further reduction in the AT&C Losses in our distribution system. Our aspiration is to reach world class bench mark in AT&C losses. The Power Services Division holds two licenses for the purchase, sale and distribution of electricity; augmenting and maintaining the power distribution infrastructure. Jamshedpur Operations - India's first Private Power Utility Company to manage operation and distribution for the entire city since 1923 Seraikela Kharsawan Operations - First district in the country where two utilities have been allowed to build parallel network for distribution of power |
ENGINEERING & CONSTRUCTION ENGINEERING & CONSTRUCTION |
JUSCO offers design, construction and turnkey services as well as comprehensive EPC services; according to individual needs, it undertakes end-to-end projects or provides stand alone solutions in the areas of:
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